Mental Health Care Support

Mental health care services for our students are a high priority. An Alameda Unified School District (AUSD) surveys show that stress/anxiety and sadness/depression are the two most common challenges that our middle and high school students are facing.

According to data from the California Healthy Kids Survey, 21% of 7th graders, 26% of 9th graders and 36% of 11th graders reported chronic sadness, and related to depression, 15% of 7th graders, 14% of 11th graders, and 16% of 11th graders had considered suicide.

The district’s current intervention data shows that 50% of referrals were students between 12-17 years old. Most referrals centered around needing help for anxiety and depression, followed by trauma and suicidal ideation.

AEF is committed to supporting mental health care services by sponsoring Care Solace, a complimentary and confidential care coordination service available for AUSD students, staff, and families.

If you need support, please sign up below.

AUSD student services coordinator Jodi McCarthy on CareSolace:

  • "Families have been really grateful for the support that Care Solace offers.  Staff have also really been thankful that they are able to make a warm handoff to ensure that students and families are supported."
  • "This is not an expense that AUSD can manage.  $27,000 may seem like a small number to a district, but education funding is not stable and AEF is a partner that keeps students and families in the center of everything that they do.  I can’t express enough gratitude to AEF for helping with the heavy lift of mental health support!"

Key Figures from CareSolace for the 2022-2023 School Year

  • Inbound interactions:  1,292
  • Communications saved:  7,855
  • Warm Handoffs:  133
  • Family initiated cases:  31
  • Anonymous searches:  54
  • Total appointments into care:  64

Demographics:

  • Adolescents:  51%
  • Children:  36%
  • Adults:  13%
  • Female:  63%
  • Male:  33%
  • Non-binary:  5%
  • White/Caucasian:  39%
  • Other:  18%
  • Hispanic/Latino:  15%
  • Asian/Pacific Islander:  14%
  • Black/African American:  11%
  • Native American/American Indian:  1%

Care Solace Utilization Data Terms:

  • Inbound Interactions: All in-bound phone calls, emails, video-chats, and text messages from community members
  • Communication Saved: All outbound calls, emails, and texts by Care Concierge as they work to set up an appointment for a community member in need. This is mostly calls to providers verifying their availability.
  • New Cases & Warm Hand-offs: All referrals from school staff via Warm Hand-off, as well as any community member who contacted us directly and requested full concierge assistance into care.
  • Anonymous Searches: This is a measure of all completed searches by community members through your proprietary link.
  • Total Appointments Into Care: Confirmed appointments in which we spoke to the community member the day after their initial appointment and they confirmed they went. This number is often low since community members do not always respond to calls after we help them set up their initial appointment.
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